Shipping policy

The customer must provide an accurate and correct mailing address for delivery. Please verify you enter the correct domestic address before finalizing your order. We cannot be responsible for goods delivered to the wrong address. If you happen to catch that you entered the wrong address, you can email us at contact@sumilayi.com with the correct shipping address before your order is shipped. Once shipped we will not be responsible for the wrong address.


Once an order has shipped and tracking becomes available, we recommend the receiver be available on the estimated date of arrival of the package or the receiver contact the carrier to schedule a pick-up at the holding facility.

Incorrect Shipping Information:

If a package is returned to SukiMilayi Cosmetics Oy due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the redelivery cost.

     

    Europe

    Region 1

    Finland, Estonia, Latvia, Lithuania, Germany, Sweden

      We aim to ship your order 1-5 working days after processing payment.

      Order Value Shipping price
      Free Shipping €65.00 and up €0
      Posti/Local Post Office
      €0.00–€64.99

      start from €6.90

       

      Region 2

      Denmark, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, France, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Aland Islands

        We aim to ship your order 1-5 working days after processing payment.
          Order Value Shipping price
          Free Shipping €65.00 and up Free
          GLS/DHL Express €0.00–€64.99 €15

           International

          International orders may incur additional customs charges that are the responsibility of the purchaser.

            United Kingdom, Canada, Albania, Iceland, Liechtenstein, Moldova, Republic of, Montenegro, North Macedonia, Norway, Serbia, Switzerland, Turkey

            We aim to ship your order 1-5 working days after payment has been processed.
            Order Value Shipping price

            Free DHL Express

            €100 and up Free
            DHL Express €0.00-99.99 €37

             

            United States

            International orders may incur additional customs charges that are the responsibility of the purchaser.

            We aim to ship your order 1-5 working days after payment has been processed

             

            Order Value Shipping price
            Free Shipping $100 and up Free
            DHL Express $0.00–$99.99 $20

            Notice

            • Please note that we are not responsible for lost or stolen packages for all shipments.
            • Sumilayi is not responsible for duties and fees mandated by customs and can not ship out replacement packages. 
            • We do not accept returns or exchanges on international orders and shipments.

            Please email contact@sumilayi.com if you have any questions regarding international delivery.