Shipping policy

The customer must provide an accurate and correct mailing address for delivery. Please verify you enter the correct domestic address before finalizing your order. We cannot be responsible for goods delivered to the wrong address. If you happen to catch that you entered the wrong address, you can email contact@sumilayi.com with the correct shipping address before your order is shipped. Once shipped we will not be responsible for the wrong address.

Once an order has shipped and tracking becomes available, we recommend the receiver be available on the estimated date of arrival of the package or the receiver to contact the carrier to schedule a pickup at the holding facility.


Shipping Rates

Finland

Standard shipping within Finland is free on any order above €45.

Standard fulfilment & shipping takes 5~8 business days after the order is placed using Posti. Standard shipping is a flat rate of €6.95 for all orders (for orders under €45)

Europe (outside of Finland)

We ship to all countries in Europe. This service takes anywhere up to 7~10 business days and has a rate of €8~25.

Shipping Internationally

The USA and Canada & Rest of the World

Shipping is 25~45€ with inclusive tracking. Please allow 5~15 business days for delivery.

Notice

  • Please note that for all shipments, we are not responsible for lost or stolen packages.
  • Sumilayi is not responsible for duties and fees mandated by customs and can not ship out replacement packages. 
  • We do not accept returns or exchanges on international orders and shipments.